Blazing Gecko Productions Store Policy

**We accept pay pal and all major credit cards! Shipments done through FedEx. We use insulated reptile shipping boxes! We provide live arrival guarantee on all reptiles that we ship! You must receive your shipment of reptiles on the first attempt or else warranty is void! Our live arrival temps are low of 35 degrees Fahrenheit and high of 89 degrees Fahrenheit . In the unfortunate case that a reptile arrives deceased or injured you must contact us within 3 hours of receiving your package! If your package is held up for any reason our warranty is void. All sales are final. The store does not offer refunds or returns under most cases, especially if research is not done prior to the purchase of an animal. If an animal is aggressive or unfriendly, it is because of handler error or some other stress factor. Refunds will only be given if an animal is DOA with proof of photo within three hours of the time the animal is delivered. Sexes of reptiles or amphibians are never 100% guaranteed unless the animal is fully matured or shows natural sexual dimorphism.**